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"There is no happiness if the things we believe in are different
than the things that we do." - Albert Camus
Contact Me Today!
How do I request my health records?
Clients may review their records in the presence of a counselor. The request and the fact that a review occurred will be entered in the client's record. Step One: Complete a written request
Required Information:
- Full name, date of birth
- Dates of service
- Type of records requested
Step Two: Submit your written request You may submit your completed written request utilizing the following methods:
- Email: healthyalliancecounseling@gmail.com
- Mail: 413 Placido Drive, Laredo, Texas 78045
- In Person: 413 Placido Drive, Laredo, Texas 78045
Step Three: Attend an appointment An appointment will be scheduled to review your needs and the required documentation. Processing Time: Requests are normally completed within 2 weeks and will be processed no later than 30 days from the written request. For more information, please contact Healthy Alliance Counseling, LLC by calling (956) 253-1056
How do I report professional concerns?
If you have concerns about professional conduct, contact: Texas Behavioral Health Executive Council (BHEC) Phone: 512.834.6658 Address: 1801 Congress Ave., Suite 7.300, Austin, TX 78701 HHS Office for Civil Rights (federal HIPAA complaints) 1-800-368-1019 | hhs.gov/ocr/complaints Texas HHSC (Texas health privacy complaints) 1-800-252-8154 | hhs.texas.gov Texas Dept. of Insurance (billing/insurance disputes) 1-800-252-3439 | tdi.texas.gov
How do I submit a consumer protection complaint?
To report billing issues or deceptive practices, contact: Texas Attorney General - Consumer Protection Division Phone: 800.621.0508 I would also like to remove the clinician Jessica Garza from the page. Thank you. Please let me know if you have any questions.